| Virtual Coffee with CLASS - Teleseminar - February |
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Thursday, February 11, 2010, 10:00am - 11:00am
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Good communication skills can be to conversation what sweetener and creamer can be to coffee. Not unlike coffee roasters, Pamela and Michael's work is to assist you in developing captiviating and savory communication skills.
You should hear the questions...
"How do we deal with someone who is really gruff to customers and doesn't seem to even care about their evaluations?"
"How do I deliver difficult news to someone without seeming insensitive?"
"How do I make myself heard in a meeting that feels out of control?"
"How do we stop the gossip?"
"People promise me the moon, but don't deliver, what's that all about?"
"Should I just not give feedback on a project, I think it will cause trouble?"
"How do I redirect my subordinate, she keeps eluding me?"
"What do I do to increase customer loyalty?"
"How do I get my team on board with our mission?"
"How do I set boundaries with my coworkers?
"How do I mend a damaged relationship with my coworker?
"How do I approach a teammate in denial about a mistake?"
"Why does my star employee have a problem with absenteeism and what do I do about it?"
People are talking and here's what we've heard so far...
"Thought Provoking"
"Insightful"
"I now know how to deal with the Elephant in the room"
"Helpful!"
"I want more!"
"Eye-opener"
"I came to the meeting with a question in mind (about how to handle my interns), and not only did I come away with knowing what to do next, but also with an understanding of myself and the person at work I am dealing with."
"Great!: A one hour session of beneficial...delivered the recognition, approaches and the "stop-take a real look" that are so often buried and re-buried due to overwhelming "busyness" of the day...soooooo refreshing! Thanks P & M."
"I love the value of learning to be conscious of how I make others feel!"
"I'm going to attend every one, I'm getting so much out of this!"
"I keep hearing about your 'coffee talks' and have got to go. You'll be seeing me!"
At Coffee with CLASS you get instantly applicable solutions for dealing with difficult people and conversations in your workplace.
It's our way of saying "thanks" to our community and to our country.
Who we've helped:
Get on our event list so you can be informed (link takes you to the cool brown sign up box on the home page)
REGISTER for February 11th, 2010 free Teleseminar and ask your burning question
Location : Call in number: 712-432-3900
Conference Access Code:
583785#
'Coffee with CLASS' is your opportunity to talk about your real life, real happening problems with those you work with.
When Pamela and Michael talk about reading others and getting what you want from them, people listen. 'Coffee with CLASS' is always free to attend.
Communicate with CLASS
800.336.8205 |
Location : Call in number: 712-432-3900
Conference Access Code:
583785#
Contact :
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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